I got the wrong product shipped to me.Updated 10 days ago
If you’ve received an incorrect product, please take a picture of the product(s) you’ve received, as well as the original packaging and email [email protected] within 10 days of order delivery. Do not open or give away the incorrect products as they will need to be returned to us. Upon review and confirmation, our team will work with you on a resolution.
*Please note that we will NOT be able to assist you with a return/exchange if you open or give away any incorrect items received.
*White Horse Vapor reserves the right to deny any return/exchange requests, however we will strive to provide you with the best possible resolution on a case by case basis.