White Horse Vapor Help Center logo
White Horse Vapor Help Center logo

All articles

I submitted the wrong address, can I change it?Updated 7 days ago

An order’s address can be updated during the processing phase, upon fulfillment we can no longer edit shipping information. Any address provided must match the verified identity address.

IF A PACKAGE GETS RETURNED TO WHITE HORSE VAPOR

If a package is returned to us for any of the following reasons:

  • an incorrect address
  • the address is incomplete
  • it is marked "unclaimed" or “return to sender”
  • or it has been deemed undeliverable for any reason

Our returns team will process it and refund your order minus the restocking fee of $14.95.

Was this article helpful?
Yes
No