I submitted the wrong address, can I change it?Updated 7 days ago
An order’s address can be updated during the processing phase, upon fulfillment we can no longer edit shipping information. Any address provided must match the verified identity address.
IF A PACKAGE GETS RETURNED TO WHITE HORSE VAPOR
If a package is returned to us for any of the following reasons:
- an incorrect address
- the address is incomplete
- it is marked "unclaimed" or “return to sender”
- or it has been deemed undeliverable for any reason
Our returns team will process it and refund your order minus the restocking fee of $14.95.